These terms govern your use of this website and, together with any signed proposal or statement of work, the services Jupiter Digital Marketing provides to its clients. Please read them before engaging us.
Effective date: 18 August 2026 · Last updated: 18 August 2026
By accessing this website, submitting an enquiry through it, or engaging Jupiter Digital Marketing to provide services, you agree to these Terms and Conditions. If you do not agree with them, please do not use the site or engage us.
If you are agreeing on behalf of a company or other organisation, you confirm that you have authority to bind that organisation, and "you" refers to that organisation.
Contracting entity
Legal entity: [registered company name]
Registered address: [registered business address]
You may browse this site, and read, print and share our published articles for your own business or personal reference. You may not:
We may suspend or block access to the site where we reasonably believe it is being misused.
The articles, guides and checklists on this site are published for general information. They are not professional, legal, financial or tax advice, and they are not tailored to your circumstances. Search engines, advertising platforms and AI answer engines change frequently, and an article that was accurate when written may go out of date. Take your own advice before acting on anything you read here.
Where we name third-party tools or platforms, we do so because we consider them useful. Unless a page says otherwise, we are not paid to recommend them, and we make no promises about them.
The specific work we will do for a Client, the deliverables, the timeline and the fees are set out in a Proposal or Statement of Work. That document, once accepted in writing, forms part of the Agreement.
Where a Proposal or SOW conflicts with these terms, the Proposal or SOW takes precedence for the engagement it describes.
Anything not expressly listed in the SOW is out of scope. Additional work can be added by written agreement, and may change the fees or the timeline. We will confirm any such change before starting the work.
We may use subcontractors, freelancers and specialist partners to deliver parts of the Services. We remain responsible to the Client for work delivered that way.
Our work depends on input from the Client. You agree to:
Where delays in access, materials or approvals hold up the work, deadlines shift accordingly and fees remain payable. We are not responsible for results affected by changes made to your site or campaigns by other parties without our knowledge.
Delivering the Services means working inside platforms we do not own or control, including Google Search, Google Ads, Meta, LinkedIn, and AI answer engines such as ChatGPT and Perplexity. Those platforms set their own rules, pricing, algorithms and account policies, and change them without notice to us.
This clause matters, so we have kept it plain.
Search rankings, AI answer engine visibility, traffic, leads and pipeline depend on factors outside our control — competitor activity, algorithm changes, your market, your pricing, your sales process and your website's technical foundation, among others. We commit to the work described in the SOW, applied competently and in line with the platforms' published guidelines. We do not guarantee any specific ranking position, share of AI answers, traffic volume, lead count, conversion rate, revenue figure or return on investment.
Any figures, forecasts, case studies or examples shown on this website or in a proposal describe past work or modelled projections. They are illustrations, not promises, and they are not a warranty of what your results will be.
SEO and GEO in particular are long-horizon disciplines. Meaningful movement typically takes several months, and early months are usually spent on foundations that show no immediate change in reporting.
On full payment of all fees due for the relevant work, the Client owns the final Deliverables produced specifically for them under the SOW — published content, page copy, designs, campaign assets and reports. Until payment is made in full, we retain ownership of the Deliverables and any licence to use them is suspended.
We keep ownership of everything we bring to the engagement or develop independently of it: our methods, frameworks, audit templates, checklists, internal tooling, code libraries, prompt libraries and know-how, together with any general skills and experience gained. Where such materials are embedded in a Deliverable, the Client receives a perpetual, non-exclusive, royalty-free licence to use them as part of that Deliverable.
The Client keeps ownership of its own trademarks, brand assets, product information and existing content, and grants us a licence to use them for the duration of the engagement so that we can deliver the Services.
All content on this website — text, articles, designs, graphics, logos and code — is owned by Jupiter Digital Marketing or its licensors and is protected by copyright and trademark law.
Unless the Client asks us in writing not to, we may name the Client and describe the work in our portfolio, case studies and marketing materials, using the Client's name and logo for that purpose only. We will not disclose confidential figures without permission.
Each party may receive non-public information from the other — strategies, pricing, performance data, customer information, roadmaps and commercial terms. Each party agrees to keep that information confidential, to use it only for the purposes of the Agreement, and to protect it with at least reasonable care.
This does not apply to information that is already public through no fault of the receiving party, was known before disclosure, is independently developed, or must be disclosed by law — in which case the disclosing party will be told first, where it is lawful to do so.
These obligations continue for three years after the engagement ends, and indefinitely for anything that qualifies as a trade secret.
Our handling of personal information is described in our Privacy Policy, which forms part of these terms. Where we process personal data on a Client's behalf, we act as a processor on that Client's documented instructions, and will enter into a data processing agreement on request. Each party is responsible for complying with the data protection laws that apply to it, including obtaining any consents needed for marketing activity we carry out on a Client's behalf.
During an engagement and for 12 months afterwards, neither party will directly solicit for employment any employee or contractor of the other who was materially involved in the Services, without written consent. General job advertisements not targeted at those individuals are not a breach of this clause.
We warrant that the Services will be performed with reasonable skill and care, by people with appropriate expertise, and in accordance with the SOW.
Beyond that warranty, and to the fullest extent permitted by law, this website and the Services are provided "as is" and "as available", and we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the site will be uninterrupted, error-free or free of harmful components.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.
To the fullest extent permitted by law:
These limits reflect the fees charged and the allocation of risk both parties have agreed. Advertising spend paid to third-party platforms is not a fee paid to us and does not count toward the cap.
The Client agrees to indemnify and hold Jupiter Digital Marketing harmless from claims, damages, losses and reasonable legal costs arising from: material the Client supplied to us that infringes a third party's rights; claims that the Client's products, services or advertising claims are false or misleading; the Client's breach of a platform's terms where we followed the Client's written instruction after flagging the risk; and the Client's breach of these terms.
We agree to indemnify the Client on the same basis for claims that Deliverables we originated infringe a third party's intellectual property rights, excluding any part based on Client-supplied material or on the Client's modifications.
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics, labour disputes, government action, and failures of internet infrastructure, hosting providers or third-party platforms. The affected party will notify the other promptly and both will work in good faith to limit the impact. If the event continues for more than 60 days, either party may terminate the affected engagement on written notice.
These terms are governed by the laws of the State of [state], United States, without regard to its conflict-of-law rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in [county/city, state].
Before starting proceedings, both parties agree to try to resolve any dispute in good faith through direct discussion between senior representatives for at least 30 days after written notice of the dispute. This does not prevent either party from seeking urgent injunctive relief.
We may update these terms as our services and legal obligations change. The effective date at the top shows the current version, and the updated version applies to website use from the date it is posted. For active engagements, changes take effect at the start of the next billing period, and we will notify the Client of any material change in advance.
Questions about these terms:
See also our Privacy Policy.